Microsoft 365 offers a collection of some of the most popular productivity apps under one subscription. Many businesses worldwide rely on this cloud solution for creativity, communications, management, and sharing. IT teams have since recognized the value of using Microsoft 365 instead of managing a collection of individual software packages.
However, due to the complexity of Microsoft 365, many businesses find the management of their subscription and using the suite daunting sometimes. Established businesses often hire in-house teams to navigate the issues—an impractical approach for many startups and smaller companies.
A managed service provider (MSP) experienced in deploying and managing Microsoft 365 is the more practical solution for such businesses. This article will examine why you should hire an MSP for Microsoft 365 setup and general IT support.
Expert Microsoft 365 Support When You Need It
When you collaborate with a managed services provider for your Microsoft 365 subscription, you’ll have your own support team for all the apps your business needs. The MSP can provide solutions to problems in Microsoft Outlook, Excel, Word, Azure, and more.
The support will go beyond setting up these app environments. The provider will ensure the entire suite works smoothly at all times by providing maintenance and keeping up with updates.
You also get one contact point for all your Microsoft 365-related issues. Instead of going through different people for different issues, you can go to one expert to have the issues resolved quickly.
You won’t have to interface with multiple departments or stay on hold while the IT support staff attends to other problems. You can enjoy the peace of mind that comes with knowing there will always be someone on the other line who can solve all your Microsoft 365 problems.
Improved Security Management
At a time when cyber attacks are becoming more sophisticated than ever, you can’t afford to have any loopholes in your business. Microsoft 365 has many security features to protect businesses from phishing attacks, ransomware, and all other kinds of malware.
The suite receives regular updates to keep up with any new discoveries in the cybersecurity world. However, you may still have security loopholes if you fail to properly configure your Microsoft 365 suite.
By working with an MSP, you can be sure you have people with the right skills taking full advantage of Microsoft 365’s security offerings. Some MSPs have proprietary security scripts they install for only partner organizations.
Additionally, your MSP will have the ability to keep track of user activities while using the suite. When they notice any suspicious activity, they will call your attention to the issue. For instance, they can query a password reset by someone with access to Microsoft 365 apps to find out if the change was malicious or intentional.
The Option for Scalability
As your business needs change, Microsoft 365 can change with it. You can add another application from the suite or add and remove users to your existing application. However, the management of the process can be challenging for inexperienced personnel.
You’ll need to know how to make changes to your license to reflect your new reality, onboard users correctly, provide training and support for new staff, and more. An MSP can take this burden off your shoulders.
Sometimes, the scalability issues only affect specific applications. Have you exhausted your data storage on OneDrive? Has your business outgrown your current Microsoft Bookings configuration? These challenges can negatively impact how you run your business.
Working with an MSP is the best way to ensure your business doesn’t experience these hiccups. Your provider can see your business needs in real-time, so they can scale critical resources exactly when you need them.
Simple & Reliable Data Migration
When migrating over to Microsoft 365, you may experience some roadblocks. Mishandling migration roadblocks can affect your business processes down the line.
An MSP experienced with migrations can create a plan for the migration bottlenecks. Working with such a provider means you can be sure of moving all your files, including documents from Microsoft Office, calendar tasks, and emails.
You’ll also not have to worry about license management, onboarding your employees to the new platform, or training them. The MSP can also customize and integrate apps relevant to your business.
An MSP Allows Your Business to Get the Most Out of Microsoft 365
Microsoft 365 simplifies connections, collaboration, and sharing. It’s a comprehensive productivity suite that has become the bedrock of operations for many businesses. However, the complexity of the suite means that businesses often have difficulties maximizing the applications to their full potential.
It’s common to see brands paying for licenses they don’t need or making configuration mistakes that expose them to attacks. Fortunately, these are problems you can avoid with an MSP like Techspedite.
Call us today at 281-318-1680 to schedule a consultation.
